What is sKash?
sKash is an innovative & secure payment tool that rewards you with cashback vouchers every time you pay. It offers you a free digital bank account.
What to do while waiting for my sKash VISA card?
While waiting for your sKash Visa card to arrive you can start paying with your sKash QR at more than 1,500 points of sale across Cyprus.
Do I need to have an AstroBank account to register to sKash?
No you don’t need to have an AstroBank account to register to sKash.
Any resident in Cyprus with valid identification documents can register to sKash.
All you need is a Cypriot phone number & valid identification documents.
Is there a fee to register to sKash?
No there is no fee to register to sKash.
On how many devices can I install sKash?
sKash offers you a digital bank account, therefore you can install sKash on one device only.
How do I pay with sKash?
There are multiple ways to pay with sKash at our brand partners:
In-store: You activate your sKash QR by tapping on it, the cashier scans the QR, and payment is completed.
Online: You open the camera, you scan the QR at the checkout, and payment is completed
How does sKash reward scheme work?
sKash reward scheme is integrated within sKash payment tool. Every time you pay with sKash you get rewarded with multiple cashback vouchers that you can instantly use to pay less at the respective merchants. sKash payment can be done via the App or the sKash VISA Card.
How much will I save with every transaction?
With every transaction, you save up to 10% every time. Every time you pay with sKash QR or card, you earn multiple cashback vouchers of up to 10% of the amount paid. The cashback vouchers earned will be automatically discounted from your bill the next time you pay with sKash QR at the respective merchant.
How much cashback will I earn with every transaction?
You will earn up to 10% every time. The cashback vouchers amount depends on many parameters such as your spending amount & spending habits.
What is sKash Cashback Voucher?
The cashback voucher is a discount that is automatically applied when you pay with your sKash QR. For example, if you have a €5 cashback voucher from a merchant; once you pay with your sKash QR at this merchant, the €5 will be automatically discounted from your total bill.
How do I get Cashback Vouchers?
You get Cashback Vouchers when:
- You pay with sKash app at any brand partner
- You pay with sKash VISA card at any store in Cyprus or abroad that doesn’t have sKash payment method yet
- You pay your bills from sKash app
How do I use my Cashback Voucher?
You can instantly use your cashback voucher - no matter what is your total bill - by shopping at the respective merchant & paying with your sKash app.
I didn’t get the Cashback Vouchers I want. Why is that?
The Cashback Vouchers you get are solely based on every sKasher’s purchase behaviour & location. The more you pay using your sKash app, The more the smart algorithm will be able to detect your preferences.
Is there an expiration date for my Cashback Vouchers?
Yes, there is an expiration date for your Cashback Vouchers.
Your Cashback Vouchers expire in 60 days starting the day of the transaction made.
Can I transfer my Cashback Vouchers to another account?
Yes, you can transfer your Cashback Vouchers to another account by sending them as gifts. Kindly note that if you have gifted your Cashback Vouchers, you will no longer receive Cashback Vouchers from the respective merchant.
Can I still save if a merchant doesn’t have sKash?
Yes, you can still save up to 10% every time if a merchant doesn’t have sKash yet. All you need to do is pay with your sKash VISA card and you will earn cashback vouchers.
Am I eligible for the €40 bonus in cashback vouchers
If you don’t have sKash app: you need to download sKash app, validate your account then request your sKash VISA card to get the €40 bonus in cashback vouchers.
If you already have sKash app: make sure your account is validated then request your sKash VISA card to get the €40 bonus in cashback vouchers.
How can I request sKash VISA card?
You can request your sKash VISA card directly from your app.
Head to the “Bank Tab”, tap on “Request Card” button & follow the steps. Your account needs to be validated in order to request your sKash VISA card.
When will I receive my sKash VISA card?
Your card will be issued & sent for delivery within 1 working day. Then Cyprus Post Office will deliver it to the address linked to your sKash account, normally within 2 to 3 working days.
Where can I pay with sKash VISA card?
You can pay anywhere with sKash VISA card, in Cyprus & abroad.
If I cancel my sKash card or if it got stolen or lost, do I lose my Cashback Vouchers?
No, you will not lose your Cashback Vouchers if you cancel your card or if it got lost or stolen.
You can still get Cashback Vouchers when paying with your sKash app.
How can I validate my sKash account?
If you are Cypriot:
1- Upload a Proof of Address
2- Be present at the address linked to your account & Proof of Address
3- Proceed with a video call with one of our operators
If you are not Cypriot:
1- Upload a Proof of Address
2- Once approved, visit the nearest AstroBank branch to complete your validation process
What are sKash other features?
sKash is payment method linked to your sKash digital bank account.
Therefore, you have all the features that any other bank might provide you with.
- Send, receive & request money:
Send, receive & request money from anyone in Cyprus, even if they don’t have sKash, you only need their mobile number.
- Pay your bills:
Pay bills, purchase prepaid cards all from your sKash app.
- Set up recurring bills:
Never miss a bill with sKash Direct Debit feature.
- Request your sKash VISA debit card:
Request your sKash card from your app & receive it at your doorsteps.
The card can be used anywhere in the world.
- Additional sKash account for you child
Create an additional wallet for your child from your sKash app & let them discover the value of money easily & safely.
- ATM withdrawals:
•Withdraw money from any AstroBank or EURONET ATMs in Cyprus card-less & free of charge.
•Withdraw money from any ATM in the world using your sKash VISA debit card.
- Connect your bank accounts:
Connect your BOC, Hellenic bank or AstroBank accounts to sKash & get a complete overview of your money, all from your app.
- Transfer & receive bank transfers:
Transfer or receive bank transfers from anywhere in the world using your sKash account IBAN.
